Privacy Policy

1. Our Commitment to Your Privacy   

At BSFlowInnolytics (“we,” “us,” “our”), your privacy is important to us. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded. This Privacy Policy explains our online information practices and applies to all information collected through:

• Our website (hosted on Google Sites)

• Email or contact forms

• Our professional services and digital solutions

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect 

a. Information You Provide to Us

We collect personal information when you contact us, request services, or submit data through our website or email. This may include:

• Name

• Email address

• Phone number 

• Business or project-related details

• Any information included in forms, messages, or service inquiries

b. Information Automatically Collected on our website

Because our website is hosted on Google Sites, certain technical information may be automatically collected by Google when you visit our website. This may include:

• IP address

• Browser type, version, and settings

• Device type and operating system

• Pages viewed and navigation paths

• Date, time, and duration of visits

• Cookies, analytics data, and general usage information

This information is collected to help improve website performance, maintain security, and enhance the overall user experience. Google may process this data in accordance with its own privacy and cookie policies.

c. Information Related to Our Services 

Depending on the service you request, we may process certain information necessary to deliver our solutions effectively. This may include, but is not limited to:

Business Intelligence

• Business, operational, and performance data

• KPIs, reports, dashboards, or analytics files

• Data models, queries, and visualization configurations

Apps Development

• Application requirements, workflow details, and process maps

• Functional specifications or UI/UX design assets

• Testing data or usage behavior necessary for app optimization

Website Development

• Website content, images, text, and branding materials

• Configuration settings, layout preferences, or design files

• Technical details such as hosting settings, domain information, or integration data

Microsoft Excel Data Analytics

• Data sets provided for analysis or reporting

• Metrics, formulas, dashboards, and analytical models

• Operational or business data shared for processing

Data-Driven Manufacturing Optimization & Automation

• Production, workflow, or machine-related operational data

• Efficiency, cycle-time, or quality metrics

• Process maps, system configurations, or automation requirements

We only access and use the information necessary to complete the project requested by the client. All data is handled securely and solely for the purpose of providing the agreed-upon service.

3. How We Use Your Information 

We use the information we collect for the following purposes:

• To deliver, maintain, and improve our products and services

• To develop dashboards, applications, websites, and analytics solutions tailored to your needs

• To communicate with you regarding projects, support, inquiries, and updates

• To provide technical assistance and customer support

• To analyze performance and optimize our tools, services, and website experience

• To protect and secure our systems against unauthorized access and threats

• To comply with legal, regulatory, and contractual obligations

We do not use client project data for any purpose other than those specifically agreed upon in our service agreements.

4. Legal Basis for Processing 

We process your personal information based on the following legal grounds:

• Your consent: For example, when you submit forms or inquiries voluntarily

• Contractual necessity: To fulfill our obligations and provide paid services you request

• Legitimate interests: For purposes such as website analytics, security, and improving our services

• Legal obligations: To comply with applicable laws, regulations, and government requests

5. How We Share Information

We do not sell or trade your personal information.

We may share your information with trusted third parties only when necessary to deliver our services or fulfill legal obligations. These third parties include:

• Cloud and software service providers, such as Google and Microsoft, that support our business operations and hosting

• Platforms or tools essential for project delivery, development, or analytics related to our services (e.g., business intelligence tools, app development platforms)

• Subcontractors or consultants engaged to assist with projects, all of whom are bound by strict confidentiality and data protection agreements

• Legal or regulatory authorities when required to comply with applicable laws or court orders

All third-party providers are required to maintain high privacy and security standards consistent with our commitments.

6. Data Security

We take the protection of your personal and project-related information seriously and implement appropriate technical and organizational measures, including:

• Encrypted storage of sensitive data on secure cloud platforms to prevent unauthorized access

• Access controls ensuring only authorized personnel can view or manage your information

• Secure communication protocols (such as HTTPS) for data transmitted over the internet

• Industry-standard data protection practices tailored to our services, including business intelligence, app and website development, and data analytics

While no system can guarantee absolute security, we take all reasonable steps to maintain a high level of protection against unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal and project-related information only for as long as necessary to:

• Deliver and maintain our services

• Maintain accurate business records

• Comply with applicable legal, regulatory, or contractual requirements

Once this retention period ends, data is securely deleted or anonymized to ensure it cannot be reconstructed or misused.

8. Your Rights (Canada)

Under Canadian privacy laws, including PIPEDA, you have the right to:

• Access your personal information we hold

• Correct or update any inaccurate or incomplete information

• Withdraw consent where applicable

• Request deletion of your information (subject to legal or contractual obligations)

• Inquire about how your data is collected, used, or shared

To exercise your rights, please contact us using the details provided below. We will respond in accordance with applicable privacy laws.

9. Third-Party Tools and Platforms

We may use third-party platforms to deliver our services efficiently, including:

• Google Sites (website hosting)

• Microsoft Power Platform (PowerApps, Power Automate, Power BI)

• Microsoft Excel / Microsoft 365

• Additional tools or platforms required for specific projects

These platforms may process data according to their own privacy policies. We encourage you to review the privacy practices of any third-party services we use.

10. Children’s Privacy

Our website and services are not intended for children under 13.

We do not knowingly collect personal information from children. 

11. Updates to This Notice

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy regularly. 

Last Updated: November 25, 2025 

12. Contact Us

If you have questions about this Privacy Notice or how your information is handled, contact:

BSFlowInnolytics
Email: info@bsflowinnolytics.ca
Address: Ontario, Canada (Operating Remotely in Canada)