Terms of Service 

1. Introduction & Acceptance of Terms

Welcome to BSFlowInnolytics (“BSFlowInnolytics,” “we,” “us,” or “our”). By accessing or using our website, services, or deliverables, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use our website or services.

Our services include, but are not limited to:

• Business intelligence dashboards and KPI reporting

• App development (PowerApps and other platforms)

• Website development

• Microsoft Excel–based data analytics

• Data-driven manufacturing optimization and automation

These Terms apply to all visitors, clients, and users (“you” or “client”).

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or impair the site’s operation.
You must not:

• Attempt to access restricted areas, systems, or servers

• Upload or transmit harmful code (malware, viruses, scripts, bots, scraping tools)

• Interfere with website functionality or security

• Misrepresent your identity or affiliation

We may suspend or restrict access to the website at our discretion.

3. Services and Client Responsibilities

For all paid or contracted services, you agree to:

• Provide accurate and complete project information

• Ensure you have the legal right to share any data, files, or content you submit

• Comply with your internal policies and applicable laws when using dashboards, apps, automations, websites, or data analytics solutions we deliver

• Review and approve project milestones in a timely manner

• Understand that timelines may depend on your responsiveness and technical conditions

We are not liable for delays caused by incomplete information, delayed approvals, or third-party system issues.

4. Intellectual Property Rights

4.1 Our Intellectual Property

All content on our website including text, branding, graphics, images, tools, and methodologies is owned by BSFlowInnolytics unless otherwise stated. Unauthorized use, reproduction, modification, or redistribution is prohibited. 

4.2 Deliverables

Unless explicitly stated in a written agreement:

• You retain ownership of your original data.

• We retain ownership of our development methodologies, templates, source files, and proprietary frameworks.

• Upon full payment, you receive a non-exclusive, non-transferable license to use the deliverables (dashboards, apps, automation workflows, websites, data analytics models, etc.) for internal business operations.

Custom intellectual property arrangements may be created through a separate written agreement.

5. Confidentiality

All data, documents, and communications you provide are considered strictly confidential. We will not disclose client information except:

• With your explicit consent

• When required to provide the service

• When required by law or regulatory authority

A Confidentiality Agreement or Data Processing Agreement (DPA) can be provided upon request.

6. Data Handling & Retention

Unless otherwise agreed:

• Client data is stored only as long as needed to deliver the project.

• Backups of deliverables may be kept for internal reference and quality assurance.

• We do not resell, reuse, or disclose client data for external purposes.

• Data deletion requests can be made at any time, subject to legal and audit requirements.

7. Payment Terms

Unless stated otherwise in a proposal or contract:

• Fees, timelines, and payment schedules will be provided in a written quote.

• Invoices must be paid by the due date.

• Late payments may delay project delivery and incur additional charges.

• Deposits may be required before work begins.

• All prices are in Canadian Dollars (CAD).

Failure to pay may result in suspension or termination of services.

8. Third-Party Platforms

Our services may involve third-party systems, including but not limited to:

• Microsoft Power Platform (PowerApps, Power Automate, Power BI)

• Google Sites, Google Cloud, and related tools

• Website hosting platforms

• Data connectors, analytics services, and automation tools

We are not responsible for:

• Third-party outages, changes, or errors

• Changes in pricing or policies of third-party providers

• Data handled directly by third-party systems

You are responsible for reviewing applicable third-party terms and privacy policies.

9. Limitation of Liability

To the fullest extent permitted by Ontario and Canadian law, BSFlowInnolytics is not liable for:

• Indirect, incidental, consequential, or special damages

• Loss of revenue, profits, or data

• Business interruptions

• Errors due to third-party platforms or client-provided data

• Delays caused by system limitations or external dependencies

Our total liability for any claim will not exceed the amount you paid for the specific service giving rise to the claim.

10. Warranties and Disclaimers

All services are provided “as-is” and without warranties, except those required by law.

We do not guarantee:

• Uninterrupted or error-free performance

• That analytics, dashboards, or optimization results will achieve specific business outcomes

• Continuous availability of third-party systems or services

You assume all risk associated with the use of deliverables.

11. Indemnification

You agree to defend, indemnify, and hold harmless BSFlowInnolytics, its employees, owners, and contractors from any claims, liabilities, damages, or expenses arising from:

• Your use or misuse of our deliverables

• Data, content, or materials you provide

• Your violation of these Terms or applicable laws

• Issues caused by your systems, platforms, or users

12. Termination

We may suspend or terminate services if:

• You violate these Terms

• Payments are overdue

• You misuse our systems or deliverables

• You engage in unlawful or harmful conduct

You may terminate services according to the terms outlined in your project agreement. Upon termination, licenses to deliverables may also terminate unless otherwise agreed.

13. Independent Contractor Relationship

BSFlowInnolytics operates as an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment relationship, or agency relationship. 

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of Ontario and the applicable laws of Canada.

Before initiating legal proceedings, both parties agree to attempt good-faith negotiation to resolve any dispute.
Any legal actions shall be brought exclusively in courts located in Ontario, Canada

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. The invalid provision will be interpreted to best reflect the original intent.

16. Changes to These Terms

We may update these Terms from time to time. When changes are made, the updated Terms will be posted here with a new “Last Updated” date. Your continued use of our website or services constitutes acceptance of the revised Terms.

Last Updated: November 25, 2025 

17. Contact Us

If you have questions about these Terms, please contact:

BSFlowInnolytics
Email: info@bsflowinnolytics.ca
Address: Ontario, Canada (Operating Remotely in Canada)